October 29th, 2020 by


If you are one of the unfortunate flood victims, here is a step-by-step guide to help you manage your flooded vehicle.

Step #1: Don’t start the car!

Steve Williams, Martin Chevrolet Buick GMC Service Manager, strongly warns people against starting the car. It is a natural reaction to get behind the wheel and to see if your car or truck will start but doing this can cause serious harm to your vehicle.

Step #2: Air it out.

To keep mildew, mold and smelly odors from taking up residence in your vehicle, start the drying out process as soon as possible. Crack your windows even if it is still raining. By doing this you will keep your vehicle cooler inside lessening the chance of mold (mold loves hot and humid conditions).

Step #3: Measure the waterline.

Check for a waterline, inside and out, to see how deep your vehicle was submerged and make a quick assessment of damage. Rule of thumb: If water did not rise above the bottom of your doors, your car will probably be OK. If water reached your headlights you will most likely have a major issue.

Step #4: Tow your vehicle to service department.

Any major water damage warrants a professional service visit. Not sure if you should tow your vehicle or not? If the waterline reached the headlights during the flood, you should definitely have your car towed so a trained technician can assess the damage. Our technicians are trained in flooded vehicles and we can help you diagnose your vehicle and manage the claim with your insurance company. Call to set up a flood service appointment at 281.592.2644.

Step #5: Call your insurance company.

Comprehensive insurance typically covers repair and replacement if your car floods. Call your insurance agency to start the claim process. If water has reached your seats or higher, have your vehicle towed to a service center. A trained technician will need to run a variety of advanced diagnostics on your vehicle’s fluids, engine, electrical systems and tires.

Important note: Looking at the current water level is not indicative of the waterline. It may have been higher in days previous. Make sure you look inside and outside for signs of how high waterline was previously.

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