Everyone was very nice and friendly
Great customer service very nice and comprehensive
Great Service and timely service.
I spoke with Peggy in the service department today. Excellent customer service. She answered my questions regarding a recall and warranty coverage without hesitation even though I did not purchase my vehicle from them. I look forward to doing business with Martin Chevrolet very soon. Thank you Peggy!
It took a little long but over all it was nice. But the only complaint I have is that I tried to get a Coke from the Coke machine and I didn’t get my drink. I told the lady at Customer service desk but she said there is nothing she could do. If the machine was broken it needed to have an out of order sign on it. I didn’t even get my money back.
It was amazing
The man that checked me in was very nice and when he saw that I had a recall on my suburban he came and told me and we set an appointment to have it fixed. He was the best person I have worked with since I bought my suburban there.
Go see Chris Miller. He went beyond his means to try and get me in a car. Too bad my income wasn't enough. 🙁
They were very easy to get myself and my husband in a brand spanking new car and it’s was an awesome experience with Mr. Chris Miller AWESOME SERVICE!!!!
Service completed quickly and efficiently. Great job. Thank you
Rudy Orosco, Jason Tellez, and Bill Hurley were amazing!! We originally spoke with Rudy, but he had a customer when we arrived at the dealership, so Jason helped us buy our 2021 Z71 Tahoe! Bill helped us with the financing. All three are very knowledgeable, polite, and friendly. Definitely give them a call!
Had a great experience buying last week! Painless, + delivered my new car and drove my trade away! Would happily work with again for future needs!
There service department is there for any issues. Friendly staff to see you are well taken care of.
Recently purchased a Chrysler from Martin Chevrolet and the process was as quick and painless as could be! Chris and Rudy really did an amazing job and getting me the car I wanted on my terms. Even the delivery driver was great!
Everyone was very helpful and explained everything very well.
Finally got a vehicle I don't have to worry it will break down like my wannabe ford fix or repair daily
Excellent service Very clean facility Very friendly and knowledgeable staff
David went out of his way to ensure that not only the purchase went well but that the delivery was excellent too. This is our second car purchased from you in the last 12 months and will surely not be our last.
At various times, I have had 3 cars in the body shop for work done on them and have been very pleased with the outcome each time. Thank you to Chaley for always taking care of me.
Awesome place especially Ashley and the financial manager are very helpful, kind and patience.
Jason did a great job working with us on our purchase. The entire staff was very helpfull. This was our third purchase from the Martin dealership.
Got state inspection done. Quick, professional, courteous people.
They are always there to help you from Chris, David & Bill and the rest of the guys !! I have bought all my vehicles there really love buying my vehicle there.
Awesome place and friendly. Then will do their best to find the exact vehicle you want.
My wife and I just bought a new car from Martin. Jason Tellez helped us and was amazing. So energetic, polite, and helpful. He knew everything about the car we wanted and gave us an in-depth demo of how everything worked. We'll definitely come back for our next car. Thanks, Jason!
It’s always been a good experience! When I got there it looked real busy so I was worried it was going to take longer but appt at 1 and I left at 1:50! Not bad at all!
Everyone was very friendly and professional, the waiting area was clean and warm. Good experience and worth the drive from Willis.
I wanted to thank Justin Sipe and his team for an exceptional job at making my buying experience a pleasure. I feel I got a great truck at a great price, I will recommend him and his dealership to people I want to have the same experience. Thanks Justin.
Everyone was kind and helpful.. I was worried I'd be hassled, but no. I may actually give up my Chevy dealer here and come visit y'all again
Delivery and the sale went smooth as silk after we reached agreement and terms
We were so impressed will our Entire experience. Great Customer service from Everyone! Rudy was so eager and willing to help with Every question we had.... per Several Calls .... and Always Polite, Respectful and sure to find resolution/ answer to all of our questions and concerns! Overall, Very Pleasant and Satisfying Experience. We found a New truck/ car purchasing Destination for sure. Thank you to entire team, Rudy, Christopher, Bill and JC! We we Extremely Impressed with their friendliness, consistency, quaility of professionalism, no Overbearing Pressure, transparency and seamless process from beginning to final drive out!! Thank you!
Rudy (my sales rep) was very responsive and candid regarding my questions about the Silverado and the pricing. I always felt that I was dealing with an honest person. His approach was non-aggressive and helpful. Finance was friendly and JC was highly knowledgeable about the various technologies and services at the dealership. I found the whole experience refreshing.
I can't express enough how AWESOME Ashley was! I called and said I needed to do as much online or phone as possible because I did not want to spend all day at dealership. Ashley did everything needed and went ABOVE and BEYOND all my expectations and called us and said it is all good to go. We got to dealership paperwork was all ready for us to sign. Ashley was GREAT and Mr. Hurley was good with getting us through the book of paperwork that had to be signed. I can't thank Ashley enough! Go see Ashley. ...
friendly service on time with appointment
Excellent and fast service
Wonderful customer service, quick turn around time, took me in last minute due to an emergency with my alignment right before heading out of town. The reps took us in, meaning my whole family, fixed our issue and had us back on the road. A huge relief for my family and I making sure our road trip would be safe. Thank you very much
The purchase of our new vehicle was really good. Christopher was really nice and he took us his time without pushing us to upgrade from our suburban to a new Yukon XL. JC was amazing to explain us all the features. You could tell he loved he job and knows everything
Everyone is very nice
Good folks. Chris (sales manager) is the best!
Over all great experience, Jason was very knowledgeable of the car key selling points, very prompt when responding to messages, David assisted when Jason was unavailable to assist in the replacement of a damaged part on the car, and the ?ICE? accessory manager was awesome and very thorough.
Everything was done quick and compete! Starla was a great help and they got us in and out!
I went to get my oil change and was in and out within 30mins. Everybody was super friendly and very informative. I asked about refilling my tires with the nitro, no problem. Overall great experience, will be back for my next oil change.
Bought a used truck and was very happy with the process, David was great to work with
Peggy Land has been awesome with my whole experience. You couldn't ask for a better person to work with you to make sure your car is fixed. She will do her best to answer any question you have and if she can't she will get the answer. Peggy Land is 1 in a million with her customer service.
Jason Tellez was a pleasure to talk to. He had the vehicle we discussed over the phone ready for me to test drive as soon as i pulled into the dealership. He operated very efficiently, through the process of the sell and trade of my 2016 1 ton.
EVERYONE WAS VERY HELPFUL AT MARTIN. I'D LIKE TO GIVE MY PERSONAL RECOMMENDATION TO RACHEL AND JC FOR THEIR KNOWLEDGE AND HELPFULNESS DURING THIS PROCESS.
Fast and friendly
As a single parent, business owner and having a full time job purchasing a vehicle was the last thing I wanted to do. After visiting 5 other dealerships and being told that vehicles were no longer available with the features I was requesting even when I personally had contacted GMC to confirm that indeed it did. I was referred to Martin Chevrolet, I explained what I was looking for and Chris Miller made the purchase be the easiest thing I've ever done in a couple months. Not only did I get exactly what I was looking for they exceeded my ...
Extremely quick and easy in selling my vehicle. Was in and out in 5min for paperwork and no hassling after agreed upon price. Would recommend giving them a try in selling your car. I worked with Christ Gottselig.
Can't say enough about the team that made my buying experience fast and painless. David, Chris, Bill, and Rachel you rock the customer service! Thanks
I did not buy anything or sell anything to these people but Chris Gottselig the general sales manager got me out of a huge headache with my old truck and has helped me get 22k out of debt on a vehicle with a bad title. Thanks alot Chris will be by to buy!
The best experience
Chris Gottselig from Martin Chevrolet and team are a class act -- high integrity and efficiency and fair price. Selling a vehicle is usually a major hassle. Not this time. I listed my truck on Autotrader. Chris Gottselig from Martin Chevrolet made me an offer. We agreed on the price -- no ridiculous haggling or groaning or "I have to talk to my manager". He sent me the paperwork via overnight mail and included an overnight mail return envelope. Once he got the title, he immediately deposited the agreed on price in our bank account. I confirmed receipt, ...
James was very polite & picked up my car & brought it back ... Excellent service!!
Really good service and Chica was really helpful in explaining the problem and the solution
Friendly and helpful, even though we didn’t buy.
Chris Gottselig in the purchasing department did a great job of communicating, giving me a good price on my trade in, and a great interest rate on a new car purchase. It was easy and painless. I would definitely recommend purchasing from Martin Chevrolet and GMC in Cleveland, TX.
My husband and I drove up all the way from Pearland a few weeks ago to buy a truck from David Doyal. Boy, we were NOT disappointed at all!! He was a joy to work with and he helped us out immensely with our first big vehicle purchase. Bill, the finance guy, was also a joy - he got us through the process quickly and thoroughly. We will definitely be back if the right truck pops up again! Thanks David and Bill!
I decided to sale my 2019 duramax. I posted on Craigslist and got many low offers as I would expect from dealers. Then came along Martin Chevrolet and Chris's offer. He was 5-8k+ above all other offers. I came in and paperwork was ready and I had the check on the way within minutes, and the next day the loan was payed off. Great experience and recommend Chris Gottselig and Martin Chevrolet to everyone. Thank you so much!
Great service as always. They did find a recall on my truck, and called me to notify me, and fixed it while the truck was there. Henry Shirley is doing a great job with his team!
Straight forward, no BS! Went to weisner in Conroe and got the standard BS! I live in Conroe and will go to Cleveland instead.Very sad to have to drive 30 miles to get a Quality Dealership! I can not say enough good things about Martin Chevrolet!!! I will drive that 30 from here on out!!!!! Thanks
Stopped in for an oil change. Service was great. I will continue to use for all my vehicle needs.
excellent friendly service as always
It was great, in and out in a timely mannor. Had appointmet @ 10 and they took me in wright away.
The service was great .. I knew the what kind of car I wanted going in and they provided it .. My sales guy was supernice and worked with me and I didn?t feel pressured at all . The waiting for finance was a bit long, but overall everyone was super nice .
Efficient, professional, courteous and friendly from start to finish. Chris and the rest of the staff were all great.
Fast, friendly service. Repaired my flat in great time. Elizabeth was very sweet.
3 weeks ago- Great experience with Martin Chevrolet Buick GMC!! Chris Gottselig made me an excellent offer on a truck I was attempting to sell. The whole process took less than 10 minutes. I dropped off the truck, and picked up my check. This was the easiest auto related transaction i have even been a party to. I arrived and all the documents to complete the sale were ready. The customer service was excellent, and highly appreciated. Thank you Chris and the rest of the team at Martin Chevrolet Buick
Great experience and wonderful customer service! Jason Tellez was our sales guy. Young, smart, enthusiastic, and very helpful. Resolved a cosmetic issue (that we did not notice while buying the car) quickly and without a hassle. Car was delivered, and the issue taken care of on our drive. No need to return to the dealer. We love our new car. All in all one of those positive car buying experiences that we would all like to have! Would definitely recommend Jason and Martin Chevrolet B GMC!
Jason Tellez was a fantastic salesman. He provided the best buying experience I've ever had. I would highly recommend asking for him when you stop in.
Where do I begin on the awesome experience that I had here recently at Martin Chevrolet. I met Chris off of CarGurus and what I admired most about him, was how punctual he was and answered all of my questions and concerns in a super fast, professional manner. He advised me to come see him the next morning. When I got there, before I could park, Chris had a representative there to help me and had my Camaro SS all shined and gassed. Justin was my representative. As a collective, Chris and Justin handled me and my wife with the ...
Listed my truck for sale on cars.com and was contacted by Chris the GSM. He offered to buy my truck at a fair price (higher than CarMax) and even offered advice for selling privately if I decided to say no to his offer. Once we agreed on price, it took a total of 5 minutes taking my vehicle in and receiving a check. Everyone was very friendly and professional. Highly recommend doing business here. Great experience!
Great customer service, staff was professional and willing to make a deal no matter what.
I had a fantastic experience with Martin Chevrolet Buick GMC!! Chris Gottselig did exactly what he said he would. I drove from the Dallas area to sell my truck. He had all the paper work ready and the transaction took all of about 10 minutes. I Highly recommend this dealership if you are selling/buying a vehicle. Big shout out to Chis, I would give 10 stars if I could. Thanks again.
Had a great experience, sold them my 2018 Chevy Silverado and everything was quick and painless. Ask for Chris Gottselig he’s a man of his word.
I live in Shreveport Louisiana and I had an accident this month where my truck was totaled. I went on cars.com looking for a new ride. I saw some trucks that I liked and inquired about them. I got some return emails and phone calls but they didn’t seem to interested in selling. I was sitting at home last Saturday when Chris from Martin Chevrolet text me. He was very polite and helpful. I had very specific needs and him and his team met every one of them! This was by far the smoothest automobile purchase I’ve ...
What an amazing experience. From start to finish, our salesman Justin was great. Never pushy, just informative. Jason, another salesman went and got me and my daughter a drink. JC, another salesman, showed me all that each vehicle had to offer and Bill in finance worked hard to get me a better rate than the already approved rate I walked in with. I was very impressed the the entire staff and their hard work to get my business.
Could not be more please with the customer service. I found a truck online and Chris worked all day on a Sunday to answer my questions and get me in my vehicle. The truck was promptly delivered a couple days later. Upon delivery I realized the pickup did not have a couple of the features I was expecting (my fault, not theirs - I assumed it came with). Chris worked overtime to find EXACTLY what I wanted.... picked up the original truck and delivered the new one. THANK YOU for everything. This is my first new vehicle purchase and I ...
thanks for turning around a frustrating situation into a better one.
Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.