Customer Testimonials
Clean place,nice friendly and knowledgeable staff
Fast friendly service and went the extra mile!
Elizabeth is always so helpful and on top of her job. She is the backbone at Martin Chevrolet service department.
Always friendly and professional. I have experienced excellence from sales to service as well as body shop.
Great service
I have come to realize that one of the chief reasons we have built the strongest most prosperous Nation this world has ever known is that we recognize and reward excellence in this country. So it is a responsibility we have to contribute to that when we find it. So it is in that vein these words flow. I Recently had a problem with my truck not starting so I diagnosed the problem with my scanner and found out I needed a fuel pump module. Problem was it was out of stock everywhere it seemed. The part was no longer ...
Thank you for the work
Every thing went well; Serv. Adv. Carolina was so nice !!
Great
I was in and out within the hour I did make an appointment
Good
Ready to pick up when promised
My sales person was Chris Miller and I can not say ENOUGH about how wonderful he has been to work with. He has went above and beyond to make my experience as easy as possible. If you are looking for a new or used car he is your guy because he does everything possible to make it happen. CHRIS MILLER CHRIS MILLER CHRIS MILLER will do you right!!!!!!
For this to be a completely remote and out of state purchase/ experience I was completely satisfied. Salesmen David Doyal was quick to respond and kept me in the loop to make the transaction smooth.
Fast, kept us very informed on every detail, very polite, friendly and professional. Thank you!!!
Great work
Good service
Shaun was great, very helpful and friendly.
Nice and Curtis
Absolutely great customer service! They helped me out with everything I needed. I was in and out within 15 minutes and driving away with a new truck! Great staff!
They repaired and replaced everything that I needed to have done and I was out of there before noon which pleasantly surprised me.
Just bought a pre-owned Yukon and Chris Miller made our experience so fast and easy will definitely recommend him to anyone looking for a new or used. He will help you get it done anyway possible.
I always make an appointment for my oil change and they get me in and out in a timely manner
Justin was very knowledgeable and helpful with every question that was asked. Everyone that was involved in my purchase was courteous and respectful.
Appreciate the work done on my vehicle, from the oil change, recall repair, and even inspecting a loose seat. Thank you.
My sales Rep Justin Allen was very helpful and friendly. I would recommend him and your dealership to others.
Great experience from start to finish. Starting with sales, they were very easy to deal with and answered everything clear and transparent. It is hard to find a dealership that gives you the truth upfront. Finance was also great, I couldn’t believe how easy to deal with it was. No pressure at all like every other dealership out there. My wife and I were very impressed by everyone’s professionalism and will definitely go back on our next purchase.
I had an appointment & they got my car in on time & finished on time. Service department was friendly.
Installed radi and program it in less that 30 minutes
I'm probably like most people where I don't normally post reviews unless I had a horrible experience that I want to warn others of. But sometimes I'm so impressed by a business that I feel obligated to take the time to thank them publicly for the benefit of others. Buying vehicles ranks up with going to the dentist for me. It's usually not enjoyable and I'm generally on high alert for various tactics that many dealerships use to transfer as much money from my pocket to theirs as they can. THIS dealership is NOT one ...
An absolute great expereince in buying a vehicle from start to finish with Rudy and Chris. Fair and upfront in their pricing and how they handled everything.
Everyone was friendly, honest and straightforward which are qualities that are hard to find at dealerships nowadays.
It was all good
Awesome experience. Best dealership i have ever worked with. The staff are professional, Honest and quick to respond with any questions. Special shout out to my salesman Jason Tellez. I have purchased 7 vehicles a in the last 7 years and he is Absolutely the BEST salesman out of all my purchases
The only issue we had was that we HAD to pay an additional $799 for warranties. When signing for those warranties, all 3 stated that they were provided to us at no additional cost, which apparently was not true.
Salesman Jason was very responsive and courteous. We got the deal done with no issues within a couple of days and since it was a new vehicle, all over the phone. Made the process easy
Quick and easy. Friendly team members.
It was a good experience working with Adrian Sanchez. There was never any pressure to buy. There were no hidden ads ons and I was not pressured into purchasing any extended warranty or other things.
Very responsive to phone calls and fast service!
Best car buying experience ever!!!!
Oil change was very quick and representative was very friendly
Justin went above and beyond fixin a problem he didn’t create from another dealership. From the moment I called him, he took care of me every step of the way. Hard to find someone now days that’s honest and as helpful as he was
Everything was just as they said it would be. The recall was taken care of within the hour to hour and a half as they said. I made my appointment 50 miles away in plenty of time.
My salesman Jason was great. I normally hate the car buying experience and typically do not trust car salesman. Jason was straight forward and never made me feel like I was getting the runaround that you get from some sales people. The entire experience was painless.
So this is what Martin Chevrolet did to our truck. They didn't tell us about it. Just let us drive off. We made it to QT gas station when I realized our dashboard was busted and we immediately turned around and took it back. Their offer was for us to buy a new dash for $700 and they'd ONLY charge US half price to install it. Why would anyone trust them again. Why the hell would we have to pay to fix something THEY broke. BEWARE OF MARTIN CHEVROLET in Cleveland.
Great experience at this dealership. Everyone was friendly and helpful, addressed any concerns I had, and service was completed promptly.
Keep me inform
Great service Shaun Davis is a great guy to work with he stayed on top of everything step by step of the work that was getting done on my truck it wasn’t any delays on the work at all in and out thanks you guys for a job well done
Great people will be back for future purchase.
My overall experience was great! Came in for an oil change, tire rotation and some diagnostic concerns which were all addressed. My only complaint was that when my tire rotation was done, the pressure in my tires was NOT checked, I have one tire way under inflated, and one tire WAY over inflated which is not good for the wear on my tires. Other than that wait time was not that bad.I had an 8:00 appointment time, when I arrived I was greeted and my vehicle taken back quickly.
Great dealership! Everyone was nice and helpful. Our Salesman Rudy was beyond spectacular.
Thumbs up
Got oil changed. Going on a trip and service had checked alignment and found it was way out of spec. Recommended repair and I’m thankful for saving wear on tires on 2000 mile trip.
Amazing! Easy process and easy maintenance process! Thank you to all and especially David for all the assistance!
Excellent service
Possibly the best experience I have ever had with any dealership! We were stuck away from home with a seized water pump. Chris Calderon answered the phone and helped us verify that the parts were available and got us a tow truck. Once we arrived, Chris had the car on the rack very quickly and we made it home with everything fixed up.
Had a great experience working with Chris at Martin GMC. Unlike other salesman, his communication style was super chill and made the back and forth process a bit less painful. They also used one of the nicest guys ever to deliver my truck. Shout out to Sonny! Thanks guys!
Jason made everything run smooth I would recommend him to anyone looking for a new vehicle and that says a lot seeing I work for another dealership.
Fast courteous service
You supplied what I needed. Thank you to Lauren, Justin, and Efrain
Everything you promised… you did . I forgot my Texan jacket in the waiting room so I called and the girl said they were holding it for me. Thank you guys!!!!
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The service tech demonstrated how to take off the spare tire when I asked him too. He was very polite and didn't rush the steps.
Always great service and go see Rudy. He can help you get in a a vehicle
First visit to Martin Chevrolet Buick GMC to have an oil change and tires rotated and the multi point inspection. All went on schedule and on time.
Great people
Man we’re do I start, great service, communication, honest, transparent and no hidden agenda or fees. THE MOST pleasant truck buying experience I’ve ever had. From Justin, Adrian, Chris and J.C. the whole staff was an absolute pleasure to work with. Great job fellas, that’s how business is supposed to be.
David and the team were excellent to work with!
Justin helped me with my purchase of my truck and was WONDERFUL! Very helpful and friendly. If I go to buy a other vehicle, I will definitely use him again. Thanks Justin!!!!
A very good experience and the professional staff was helpful in getting me into a vehicle that met my budget
The people that greet you at the first door you go thru, are the face of your company. Shauna is the perfect person to be that face. I will continue to use the dealership for my vehicle maintenance needs.
Fast easy and super convenient
Good and fast
Rudy is kind, patient, and great to work with! The process as a whole was smooth and painless.
Shauna was great. I was running late and called, she rescheduled my appointment, greeted me with a smile and took care of our truck. The service was quick and I was back on the road!
Just purchased a vehicle from Rudy and everything was Fabulous, would recommend over and over again. Sales Manager and Finance were Also Great!! 5 Star all the way!! Thanks Guys!!
Rudy was great! Excellent communication, and easy purchase! Best car buying experience I've had in years. Will definitely be back!
All the staff that I encountered at Martin Chevrolet Buick GMC were extremely polite and courteous except one female employee passing by who chose to ignore a simple request that I made. However, my sale representative, Jason Tellez, was extremely professional and courteous. He remained consistent, diligent, and endeavored to help in every conceivable way. His knowledge was superior, and his character was impeccable in that what he did not know, he did not lie about it, rather, he went to obtain the information I requested. During a time when I was not looking to nor even considering purchasing a ...
very good work and done sooner than i expected, professional
The salesman Jason tellez was great. He worked the deal for me and made sure it worked out for me. He also continued to work with me after the truck was sold to me. All in all I would highly recommend Martin dealership for your next purchase of a vehicle.
One of the best car buying experiences I’ve had! We worked with Adrian on our trade-in and he was very quick to respond, worked with us on the price, and got us a great deal. They also delivered the vehicle to us two hours away, free of charge. We are very happy with our purchase and would definitely recommend Martin to anyone!
Made an appointment for a service. Appointment service was on time and I was in and out in 45 mins.. Thanks for the GREAT service.
I did not have to wait long. Problem was taken care of. Staff was friendly though very busy. It went well. I haven't been in any automotive shop for car services in over 10 years. I do my own repairs. I could not do this job. I am well satisfied.
Fantastic experience at Martin Chevy - locked a phone deal in 30 minutes with Justin and planned a road trip down from DFW to pickup the car. They were fast, friendly, and upfront about the deal which I appreciate. Big thanks again to Justin and JC.
Great Experience! I had the best, easiest, fastest experience I have ever had buying my Jeep Wrangler.
Can I have your attention, Please, I saw testimonies from several people talking about Mrs SHEILA BRATTON and I also decided to contact her and see how she operates, It was so fortunate her service is reliable and trustworthy, Her service is the best I've seen so far in forex trade. I made an investment with her on the Bitcoin trade and got my cash outs within 6-7 days of trading without any stress or delay. WOW, all Thanks to you MRS. Sheila, You are heaven-sent to me. May God continues to bless your good works, Never thought that ...
The best experience ever at a dealership! Jason Tellez was our salesman and the finance manager JC was professional and displayed incredible integrity!! A++
Recently purchased a used vehicle from Martin Chevrolet and Jason T was a great salesman. Very polite and knowledgeable for being so young. Great experience would definitely recommend you visiting them for your next vehicle purchase. Thank you!
Justin Allen did a Great job working with me and my wife on the purchase of our 2023 HD2500. We both love the truck as well as the service we recived from Justin.
Extremely helpful and courteous. Definitely not the usual buying experience I have experienced with other salesperson at other dealerships. I would definitely refer people to David Doyle anytime.
Adrian is great! Got me in and out with a great deal and an awesome car! Thanks Adrian!
Adrian is a great salesman! Got me in and out with a great deal and an awesome car! Thanks Adrian!
Go see Adrian Sanchez to get you into your dream ride. He’s easy to work with and is very helpful 😊
If you are in the market for a new or used vehicle, I definitely recommend Mr. Adrian Sanchez! He helped me find the best vehicle fit for me and made the process so smooth! 10/10 recommend.
Amazing place to go and buy a vehicle. Great customer service. Recommend getting David he gives you the best deals.
Go see Adrian! Although I didn’t buy from him, he was more than willing to help me with any questions I had to help me for when I’m ready to buy!
Adrian Sanchez is the best at Martin! His friendly smile is contagious. He always has the patience and time to answer all my vehicle questions.
Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.
My experience was that I was greeted with a friendly employee as soon as I stepped inside, the service was fast, and I was satisfied
I visited several dealerships looking for the truck I wanted. They took the time to find the Chevrolet Silverado I wanted. They had it transferred in from another dealership, and I took delivery from Martin Autopark. They gave me a great price and a fair trade-in, and their salesman John "D" was great to work with! I will be back to see them again, when I need a car or truck.