Justin went above and beyond fixin a problem he didn’t create from another dealership. From the moment I called him, he took care of me every step of the way. Hard to find someone now days that’s honest and as helpful as he was
Everything was just as they said it would be. The recall was taken care of within the hour to hour and a half as they said. I made my appointment 50 miles away in plenty of time.
My salesman Jason was great. I normally hate the car buying experience and typically do not trust car salesman. Jason was straight forward and never made me feel like I was getting the runaround that you get from some sales people. The entire experience was painless.
So this is what Martin Chevrolet did to our truck. They didn't tell us about it. Just let us drive off. We made it to QT gas station when I realized our dashboard was busted and we immediately turned around and took it back. Their offer was for us to buy a new dash for $700 and they'd ONLY charge US half price to install it. Why would anyone trust them again. Why the hell would we have to pay to fix something THEY broke. BEWARE OF MARTIN CHEVROLET in Cleveland.
Great experience at this dealership. Everyone was friendly and helpful, addressed any concerns I had, and service was completed promptly.
Keep me inform
Great service Shaun Davis is a great guy to work with he stayed on top of everything step by step of the work that was getting done on my truck it wasn’t any delays on the work at all in and out thanks you guys for a job well done
Great people will be back for future purchase.
My overall experience was great! Came in for an oil change, tire rotation and some diagnostic concerns which were all addressed. My only complaint was that when my tire rotation was done, the pressure in my tires was NOT checked, I have one tire way under inflated, and one tire WAY over inflated which is not good for the wear on my tires. Other than that wait time was not that bad.I had an 8:00 appointment time, when I arrived I was greeted and my vehicle taken back quickly.
Great dealership! Everyone was nice and helpful. Our Salesman Rudy was beyond spectacular.
Got oil changed. Going on a trip and service had checked alignment and found it was way out of spec. Recommended repair and I’m thankful for saving wear on tires on 2000 mile trip.
Amazing! Easy process and easy maintenance process! Thank you to all and especially David for all the assistance!
Possibly the best experience I have ever had with any dealership! We were stuck away from home with a seized water pump. Chris Calderon answered the phone and helped us verify that the parts were available and got us a tow truck. Once we arrived, Chris had the car on the rack very quickly and we made it home with everything fixed up.
Had a great experience working with Chris at Martin GMC. Unlike other salesman, his communication style was super chill and made the back and forth process a bit less painful. They also used one of the nicest guys ever to deliver my truck. Shout out to Sonny! Thanks guys!
Jason made everything run smooth I would recommend him to anyone looking for a new vehicle and that says a lot seeing I work for another dealership.
Fast courteous service
You supplied what I needed. Thank you to Lauren, Justin, and Efrain
Everything you promised… you did . I forgot my Texan jacket in the waiting room so I called and the girl said they were holding it for me. Thank you guys!!!!
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The service tech demonstrated how to take off the spare tire when I asked him too. He was very polite and didn't rush the steps.
Always great service and go see Rudy. He can help you get in a a vehicle
First visit to Martin Chevrolet Buick GMC to have an oil change and tires rotated and the multi point inspection. All went on schedule and on time.
Man we’re do I start, great service, communication, honest, transparent and no hidden agenda or fees. THE MOST pleasant truck buying experience I’ve ever had. From Justin, Adrian, Chris and J.C. the whole staff was an absolute pleasure to work with. Great job fellas, that’s how business is supposed to be.
David and the team were excellent to work with!
Justin helped me with my purchase of my truck and was WONDERFUL! Very helpful and friendly. If I go to buy a other vehicle, I will definitely use him again. Thanks Justin!!!!
A very good experience and the professional staff was helpful in getting me into a vehicle that met my budget
The people that greet you at the first door you go thru, are the face of your company. Shauna is the perfect person to be that face. I will continue to use the dealership for my vehicle maintenance needs.
Fast easy and super convenient
Good and fast
Rudy is kind, patient, and great to work with! The process as a whole was smooth and painless.
Shauna was great. I was running late and called, she rescheduled my appointment, greeted me with a smile and took care of our truck. The service was quick and I was back on the road!
Just purchased a vehicle from Rudy and everything was Fabulous, would recommend over and over again. Sales Manager and Finance were Also Great!! 5 Star all the way!! Thanks Guys!!
Rudy was great! Excellent communication, and easy purchase! Best car buying experience I've had in years. Will definitely be back!
All the staff that I encountered at Martin Chevrolet Buick GMC were extremely polite and courteous except one female employee passing by who chose to ignore a simple request that I made. However, my sale representative, Jason Tellez, was extremely professional and courteous. He remained consistent, diligent, and endeavored to help in every conceivable way. His knowledge was superior, and his character was impeccable in that what he did not know, he did not lie about it, rather, he went to obtain the information I requested. During a time when I was not looking to nor even considering purchasing a ...
very good work and done sooner than i expected, professional
The salesman Jason tellez was great. He worked the deal for me and made sure it worked out for me. He also continued to work with me after the truck was sold to me. All in all I would highly recommend Martin dealership for your next purchase of a vehicle.
One of the best car buying experiences I’ve had! We worked with Adrian on our trade-in and he was very quick to respond, worked with us on the price, and got us a great deal. They also delivered the vehicle to us two hours away, free of charge. We are very happy with our purchase and would definitely recommend Martin to anyone!
Made an appointment for a service. Appointment service was on time and I was in and out in 45 mins.. Thanks for the GREAT service.
I did not have to wait long. Problem was taken care of. Staff was friendly though very busy. It went well. I haven't been in any automotive shop for car services in over 10 years. I do my own repairs. I could not do this job. I am well satisfied.
Fantastic experience at Martin Chevy - locked a phone deal in 30 minutes with Justin and planned a road trip down from DFW to pickup the car. They were fast, friendly, and upfront about the deal which I appreciate. Big thanks again to Justin and JC.
Great Experience! I had the best, easiest, fastest experience I have ever had buying my Jeep Wrangler.
Can I have your attention, Please, I saw testimonies from several people talking about Mrs SHEILA BRATTON and I also decided to contact her and see how she operates, It was so fortunate her service is reliable and trustworthy, Her service is the best I've seen so far in forex trade. I made an investment with her on the Bitcoin trade and got my cash outs within 6-7 days of trading without any stress or delay. WOW, all Thanks to you MRS. Sheila, You are heaven-sent to me. May God continues to bless your good works, Never thought that ...
The best experience ever at a dealership! Jason Tellez was our salesman and the finance manager JC was professional and displayed incredible integrity!! A++
Recently purchased a used vehicle from Martin Chevrolet and Jason T was a great salesman. Very polite and knowledgeable for being so young. Great experience would definitely recommend you visiting them for your next vehicle purchase. Thank you!
Justin Allen did a Great job working with me and my wife on the purchase of our 2023 HD2500. We both love the truck as well as the service we recived from Justin.
Extremely helpful and courteous. Definitely not the usual buying experience I have experienced with other salesperson at other dealerships. I would definitely refer people to David Doyle anytime.
Adrian is great! Got me in and out with a great deal and an awesome car! Thanks Adrian!
Adrian is a great salesman! Got me in and out with a great deal and an awesome car! Thanks Adrian!
Go see Adrian Sanchez to get you into your dream ride. He’s easy to work with and is very helpful 😊
If you are in the market for a new or used vehicle, I definitely recommend Mr. Adrian Sanchez! He helped me find the best vehicle fit for me and made the process so smooth! 10/10 recommend.
Amazing place to go and buy a vehicle. Great customer service. Recommend getting David he gives you the best deals.
Go see Adrian! Although I didn’t buy from him, he was more than willing to help me with any questions I had to help me for when I’m ready to buy!
Adrian Sanchez is the best at Martin! His friendly smile is contagious. He always has the patience and time to answer all my vehicle questions.
I bought my vehicle a few months back with some great help! I want to give a huge shoutout to Efrain and Adrian for making sure that everything was perfect when I was coming in, everything was quick and easy thanks to them. If you are looking to trade in , sell or buy go to EFRAIN or ADRIAN they will get you taken care of, once again thank you guys so much for everything, if it wasn’t for you I wouldn’t be able to say that I finally have my dream truck! Thank you!
I highly recommend this Chevy Dealership. Especially Mr. David Doyal!! David was very helpful from the start. We never felt pressured by him. Which is rare when dealing with salesmen. But he explained everything to us, and answered all of our questions. The office staff was very nice and helpful as well. We will definitely be purchasing another vehicle from this location in the future. Thank you David, and Martin Chevy Staff!!
Martin is one of the greatest dealerships ive been too , adrian sanchez was such a nice salesman . Not pushy at all and was very patient with my decisions . I will definitely be coming back for my next purchase
Thanks to Rudy my sister has a new car! Excellent service.
Chris Miller is an awesome salesman. I will buy from no one but him!
Awesome customer service 👏. Thanks Adrian
Great customer service at this dealership, if anyone is looking for a customer oriented and professional salesman ask for Jesus Varela. He will take care of your vehicle needs. Highly recommend.
Kept in contact with Adrian Sanchez in regards to purchasing a car, I couldn’t make up my mind and he was very patient and always sent me a message when a new car would come in. Guided me through all my worries! Couldn’t be happier with his help.
Jesus I believe is his name, got my mom and dad in a 2022 Lt1 camero and he did everything he could to get them in it with a trade in!! He's awesome! You guys are lucky to have him as an employee! I will definitely recommend him and martin Chevy!
I was greeted and treated with a warm welcome by Adrian Sanchez, who answered my questions clearly. Highly recommend!
Rudy was really helpful and extremely professional
Rudy was very helpful
Bill, thanks for your help great service 5 star!
Rudy was very helpful!
Rudy is hands down the best guy to work with at Martin Chevrolet. If you need any help ask for Rudy and he will get you taken care of 100%
Rudy Lopez is the most professional salesman I have ever dealt with, I’m sure he will be moving to upper management due to his work ethics and responsibilities. This guy is an asset to have better use him wisely.
Fantastic service, and Rudy is excellent, always a quick response and willing ti answer any questions, i will definetly be going back to martin chevrolet
Rudy O was especially helpful over the phone he responded and was available every time I needed help. Highly recommend! Just ask for Rudy
Rudy Orosco was a lot of help and was very professional.
I had the best experience with Jesus Varela!! I explained to him some of the things I was looking for and was able to provided me with some great options that checked all the boxes on my list!!! Definitely was a pleasure working with someone who took him time to help me find the right car for me. He went the extra mile to ensure that we were satisfied with our purchase and got the best deal. Most friendly car sale's man I have ever encountered!!!
Rudy has great customer service and is someone who represents the company well at work and on social media.
Great! Thank you Jason and everyone else who took part in the process!
Rudy is the man!
Rudy is amazing
Rudy was professional and helped me with my needs immediately!!
You know how you meet some people and it's like you knew them your whole life, well that is Rudy. I feel like I just bought a car from a good friend. Rudy was honest, personable, authentic, and so much more…, I simply can't quantify the whole experience. I meet the manager Bill as well who seemed like a good guy. All in all I had a great experience purchasing my car. If you ever find yourself at Martin Chevrolet make sure you look up Rudy as I'm sure he will deliver the same experience to you.
Thanks to Jesus Varela and Effrain Salazar for making my family vehicle a dream come true. Jesus was very patient helpful and made sure I was happy with my vehicle. If you need a reliable and amazing sales rep he is your guy to go to, Martin Chevrolet is your place to go you won’t regret it.
(Translated by Google) Thanks to Jesús Varela and Efrain Salazar for their patience and help. Thanks to them they approved me and I left with my little truck of my dreams. Ask for them, they speak Spanish and like to help. (Original) Gracias a Jesús Varela y Efrain Salazar por su pacienza y ayuda. Gracias a ellos me aprobaron y me fui con mi trokita de mis sueños. Pregunten por ellos hablan español y les gusta ayudar.
Go see Adrian! He is awesome and knowledgeable. He taught me how to Bluetooth my phone and set up MYChevrolet app. Efrain the manager is a life saver and will help out both in service and sales. Great people to be around.
Had Jesus Varela help me purchase my first car. I was super nervous to have someone make me forced to buy one but Jesus met my expectations. He was extremely helpful and he helped me find the best deals to my dream car. I left extremely excited and relieved to have someone who was friendly and seemed to care about me as a costumer. Even checked up on me after! Something not a lot of dealerships worker do. If you’re thinking about coming here to get the car of your dream don’t hesitate to ask for him.
If y’all need a car or anything y’all go see Adrian Sanchez I got my first car last December and I went with him it was the best decision he will help y’all out with the best possible price for y’all
Bought a new truck from Adrian Sanchez a little over a year ago. Adrian did a great job getting me what I needed and making the process as easy as possible! Been buying from Martin’s ever since a poor experience with another dealership. Great people who want to help get you in what you want and need! Highly recommend!
Bought a 2022 AT4 and Jason Tellez was who I worked with to get the best deal possible with my trade too.
I love this dealership. My vehicle is amazing!! I love my 2018 Cruize Premier. Thank you J.C. and the staff at Chevrolet Marin in Cleveland!!
Jason Tellerz is the best . Friendly, attentive and just awesome to have as a sales person.
I had recently purchased a new GMC, at Martin's Chevrolet. My sales representative Jason Tellez. Was wonderful. So knowledgeable, on my vehicle choice. Help with setup of my phone and apps. Financial office personnel was very helpful with all the paperwork. This dealership is so awesome and friendly. Thank you, again.
I thought I would never buy a truck over the phone or online...I'm a little old school but, Jason picked up the phone, got me what I needed stayed with me and in less than 24 hours had me a truck signed sealed and delivered. Impressive. To be honest had I driven to the dealer waited and purchased it there it would have taken much more of my time. I'm impressed with him and the Martin Chevrolet process. To be honest I had two other dealers looking and pressing a purchase at the same time...they did not ...
The buying experience from Martin Chevrolet was very easy and the staff was very friendly and helpful. Would send anyone there that’s looking for a new or used vehicle.
My family and I don’t car shop anywhere else! Justin and JC made the entire process so fast and easy. If your looking for a great place to go I highly recommend Martin !
Great sales person. Wonderful selections. Very friendly atmosphere. Unbelievable prices on there inventory. Upon arrival we were completed and out of there in a very short amount of time. They were very prompt and very considerate. Also service was very helpful and did a wonderful job detailing our vehicle. Thanks to you all. We would definitely recommend you to everyone.
My experience was that I was greeted with a friendly employee as soon as I stepped inside, the service was fast, and I was satisfied
I visited several dealerships looking for the truck I wanted. They took the time to find the Chevrolet Silverado I wanted. They had it transferred in from another dealership, and I took delivery from Martin Autopark. They gave me a great price and a fair trade-in, and their salesman John "D" was great to work with! I will be back to see them again, when I need a car or truck.